Desktop Support Engineer

  • A Desktop Support Engineer resolves issues present in a company’s computer system. They fix server and security problems that impact business networks. The Support Engineer installs, maintains, and troubleshoots required client software and hardware, whether onsite or remotely. As computer issues occur at any time, Desktop Support Engineers work a variety of shifts, including weekends. Although they can virtually access client computers and mostly work from their office or desk, they may have to travel to the assigned field or site and server rooms to set up and fix client computer systems.

    A Support Technician’s primary aim is to provide support to an organization’s IT systems to help them meet their business goals. They ensure that all computers and networks operate efficiently with high uptime. As a support engineer, you will assemble and install client desktop computers and assist the end-user in securing their hardware.

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